Question 1

Are you available after hours?

Accepted Answer

We are available 7 days a week, 365 days of the year for guidance and support.

Question 2

Can you collect my pet?

Accepted Answer

Yes. We have a designated vehicle to collect all pets when needed.
We are licensed to collect all pets from anywhere in Ireland. We cover all 32 counties, North and South of Ireland.

Question 3

How much notice do I need to give to book a cremation?

Accepted Answer

We are aware that things can happen suddenly and circumstances can change when we least expect it. You can call us any time and we will do our best to facilitate your needs as quickly as possible.

Question 4

How do I book a pet cremation?

Accepted Answer

Firstly, the fastest way to book a cremation is to call us directly. We can also be contacted through Whatsapp, email or through Social Media.

Question 5

Do you offer home euthanisia?

Accepted Answer

No we are not able to put your pet to sleep as this has to be done by a veterinary surgeon.
We are working on compiling a list of veterinary practices that offer this service.

Question 6

Will my pet be treated with dignity?

Accepted Answer

Your beloved pet will be treated as if you were standing right beside us with the utmost respect, dignity and care.

Question 7

Do you offer payment plans?

Accepted Answer

Yes, we offer pre-payment plans to give you peace of mind that your pet will be looked after when their time comes.  Conditions do apply.

Question 8

If my pet is euthanised at the vets, can I choose where my pet is cremated?

Accepted Answer

Pet owners have the choice to choose what crematorium they use, and how they would like their pet’s final arrangements to be completed. Should you require any assistance please do not hesitate to contact us.

Question 9

Do you cremate animals apart from cats and dogs?

Accepted Answer

We can cremate all domestic pets to include pets such as mice, rats, birds, spiders, fish, guinea pigs and reptiles.

Question 10

How long does cremation take?

Accepted Answer

Depending on the size and weight of your pet, cremation can take anywhere from 2 to 4 hours to complete.

Question 11

How do I know I will receive my pets ashes?

Accepted Answer

All individual pet cremations are conducted in a single chamber to ensure you will receive only your pet’s ashes. Your pet is identified with their own unique identification and this will only be removed prior to placing into the cremation chamber, after cremation is completed and the cremains cooled the identification is placed back in. We know who we are with at all given times. You can rest assured we have performed the entire process with the utmost dignity, compassion and professionalism.

Question 12

What can I do with my beloved pets ashes?

Accepted Answer

One of the hardest decisions when losing your pet is what to do with their ashes. All pets have their own character and personality.  For the animals in our lives that were adventurous, energetic and a bit of a rascal, you may want to think about scattering their ashes at a special place that you shared, like their favourite place in the garden, the local park, a favourite holiday destination or down at the beach. For our quiet, loyal, patient friends that loved the comfy snuggles more so than the dirt and grass, you may want to consider keeping them somewhere safe at home and always with you. The most important thing to know is that after the cremation there is no rush to do anyhing with your pets ashes, you can comfortably keep your pet at home with you for as long as you need. The beautiful thing about cremation is that you have a choice.

Question 13

Do you offer any bereavement support services?

Accepted Answer

Donegal Pet Crematorium understands the deep bond and emotional connection between pet owners and their furry companions. In addition to our pet cremation services, we recommend bereavement support to help clients navigate their journey of loss and healing.

Light after loss (https://www.lightafterloss.ie/)provides resources such as grief counseling, pet loss support groups, and information on coping with the loss of a pet. Louise's goal is to provide compassionate and understanding support during this difficult time and to help you find comfort and closure as you grieve the loss of your cherished companion.

Question 14

How much does it cost for cremation?

Accepted Answer

Our prices start from €150 for Small Animals, Rabbits & Birds under 2kg and €250 for Cats or Dogs up to 10kgs.
Prices increase based on the size and breed of pet.

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